Contact Us
Questions about a tip, your information, or becoming a creator? Start here.
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01 Contact TipFlow
Email [email protected] for payment help, account enquiries, feedback or privacy requests. Include a short description of what you need.
02 Payment status enquiries
Before emailing, use Check Status on the creator page if that control is available. If the payment remains uncertain, include the creator page URL, date, amount, order ID and payment ID where available.
Describe what TipFlow displays and what your bank or payment application displays. Do not make another payment just to check whether the site works. If you include a screenshot, hide unrelated personal details and payment credentials.
03 Refund and duplicate payment enquiries
Explain the concern and identify each affected transaction separately. For a suspected duplicate, include both order or payment references if you have them. Read the Refund & Cancellation Policy for the review process.
Emailing support does not itself reverse a payment or guarantee approval. We may need additional non-sensitive information to match your request with the payment provider's record.
04 Privacy and community concerns
For information access, correction or deletion requests, state which email address or transaction the request relates to. Do not attach identification documents unless support has explained why a specific verification step is needed.
To report an inappropriate message, impersonation or another community concern, include the page URL and a concise description. Avoid redistributing someone else's private information as part of the report.
05 Creator access
Interested in joining TipFlow? Join the creator waitlist or contact us. Joining is free and does not guarantee access or a launch date. Existing creators can email support for account help.
06 Keep your account and payment details safe
TipFlow support does not need your bank password, UPI PIN, OTP or full card details. Never include these in an email, screenshot or tip message. Use order and payment reference IDs instead.
If someone claims to represent TipFlow and asks you to pay a separate fee to resolve a support request, contact the published email address to verify the request before proceeding.
07 Response expectations
A fixed support schedule or response-time guarantee has not been published. Provide complete details in your first message and reply in the same email thread if you have an update. Keep your own transaction references until the issue is resolved.